Betting is entertainment, not an obligation. jitbaj wants you to enjoy it within your limits. Our responsible gaming tools are here to help you make the right decisions.
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Help CenterResponsible gaming means treating betting as a leisure activity — not a source of income or a solution to problems. At jitbaj, we believe building healthy betting habits is entirely possible if you follow a few simple guidelines.
Millions of people in Bangladesh enjoy online betting every day — but sometimes, anyone can lose control. That's not a personal failing; it's a very human experience. jitbaj is committed to being there for you when that happens.
Responsible gaming rests on three core principles: Set Your Limits, Stick to Your Limits and Seek Help When You Need It. jitbaj has developed a range of tools to support you in all three of these areas.
Betting is a game of skill, but every wager carries the risk of a loss. Never bet more than you can afford to lose.
Jitbaj is more than just a betting platform — we're working to build a responsible community. Our responsible gaming program is built on the following pillars:
Staying aware of your betting habits is essential. If you notice any of the following signs, it may be time to seek help:
You are betting with money set aside for essential expenses or funds you have borrowed.
You're chasing losses by placing bigger bets to try to win back what you've lost.
Betting is affecting your sleep, family life, or work.
You feel restless, irritable, or unsettled when you're not betting.
You're hiding your betting activity from family or friends.
You're spending far more time betting than you planned.
Stop and contact our Help Center or activate self-exclusion. This is not a sign of weakness — it takes courage.
Ask yourself the following questions. If most of your answers are "yes", it's time to start using our responsible gambling tools:
Have you ever exceeded your betting budget and regretted it afterward?
After a loss, have you tried to win it back by placing more bets?
Has betting caused problems in your relationships with family, friends, or at work?
Have you ever relied on betting winnings to pay bills or settle debts?
Do you feel restless or irritable when you're unable to bet?
Have you hidden the amount you bet from someone close to you?
If you answered "yes" to three or more of these, please contact our Help Center or use the self-exclusion feature.
In your jitbaj account settings, you can set various limits yourself. Once set, limits can be lowered immediately, but increasing them requires a 7-day waiting period.
| Limit Type | Details | Takes Effect |
|---|---|---|
| Daily Deposit Limit | Set a cap on how much you can deposit each day | Instant |
| Weekly Betting Limit | Total amount you can bet per week | Instant |
| Monthly Loss Limit | The maximum amount you're comfortable losing in a month | Instant |
| Daily Time Limit | How many hours per day you can use the platform | Instant |
| Cooling-Off Period | Pause betting for 1–6 weeks | Application Required |
Log in to your account → Settings → Responsible Gaming → Set your preferred limits. For any issues, reach out to our Help Center.
Self-exclusion is when you choose to take a break from betting for a defined period. jitbaj takes this option very seriously.
Log in to your jitbaj account and go to the Settings menu.
Within Settings, click on the "Responsible Gaming" option.
1 week, 1 month, 3 months, 6 months, or permanent self-exclusion — whichever you need.
Once you confirm, your account will be suspended immediately and will not be reactivated until the exclusion period ends.
Your account cannot be reactivated before the self-exclusion period ends. This is intentional by design — it's there to protect you.
Jitbaj strictly prohibits anyone under the age of 18 from using the platform. To enforce this, we take the following measures:
If you suspect someone you know is underage and using jitbaj, please report it immediately to support@jitbaj.biz.
You're not alone. jitbaj's support team is always ready to help. Reach out with any questions about responsible gaming:
Asking for help is not a sign of weakness. If you feel betting is affecting your life, talk to us today. We're here to help — no judgment, just support.
Our dedicated features to keep your betting safe
Set your own daily, weekly, and monthly limits to match your budget and schedule. The system will automatically block you if any limit is reached.
Pop-up notifications will appear at set intervals to let you know how long you've been playing and how much you've won or lost. The decision to take a break is always yours.
Exclude yourself for anywhere from 1 week to permanently, in just a few clicks. No marketing messages will be sent during your self-exclusion period.
View your full betting history, win/loss stats, and time spent — all in one simple dashboard.
If suspicious activity is detected, jitbaj will automatically lock your account and notify you. Your funds and personal information will remain secure.
For any questions or concerns about responsible gaming, our Bangla-speaking support team is always here for you.
Follow these simple guidelines and betting will always stay enjoyable — never a source of stress.
Get Started TodayThink of betting as entertainment, not a source of income.
Only bet with money you can afford to lose.
Set a daily limit before you start betting — and stick to it.
Don't chase your losses — take a break instead.
Avoid betting when you're drinking or under emotional stress.
Take regular breaks and spend time with family and friends.
If you notice a problem, don't wait — contact jitbaj support right away.
Join jitbaj and use our responsible gaming tools to enjoy a safe, enjoyable betting experience.
If something feels wrong Help Center Contact us.