Your personal information matters to us. Here you'll find a clear, straightforward explanation of how jitbaj collects your data, why we collect it, and how we keep it safe.
Jitbaj never sells your personal information. We only collect what's necessary and keep it secure. Reading this Privacy Policy will tell you exactly what happens with your data.
Jitbaj (https://jitbaj.biz) is an online betting and gaming platform for users in Bangladesh. This Privacy Policy explains how we handle the personal information of users across our website, mobile platform, and related services.
By creating an account or visiting the jitbaj website, you are agreeing to this Privacy Policy. If you do not accept any part of this policy, we ask that you refrain from using our platform.
This policy should be read alongside our Terms & Conditions. Both complement each other and form the foundation of the relationship between you and us.
Jitbaj only collects the information necessary to provide our services properly. Below are the categories of data we collect:
Personally Identifiable Information:
Financial Information:
Technical Information:
Jitbaj does not store full card numbers, CVVs, or PINs. All payment processing takes place over fully encrypted channels.
Jitbaj collects your information in several ways. Details on each method are outlined below:
| Methods of Collection | What Information | When |
|---|---|---|
| Registration Form | Name, mobile number, email address, date of birth | At Account Registration |
| KYC Verification | NID / Passport, Selfie | Before your first withdrawal |
| Payment Processing | Mobile banking number, transaction ID | On Deposits / Withdrawals |
| Website Usage | IP, Device, Browser, Cookie | On Every Visit |
| Support Contact | Chat & Email Messages | When you contact support |
Jitbaj uses your information only for specific, legitimate purposes. We never use your data unnecessarily.
Jitbaj never sells or rents your personal information. However, there are specific circumstances where data may be shared with third parties:
Jitbaj does not sell or share your information with any advertising networks or data brokers. This is a non-negotiable part of our policy.
Jitbaj uses industry-standard security technology to keep your information safe. Our security measures include:
That said, no system on the internet is 100% secure. In the event of a security breach, we will notify affected users within 72 hours.
Jitbaj uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help the site recognize you.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login Sessions & Security — The site cannot function without these | Deleted at end of session | |
| To understand which pages are visited most and how long users spend on them | 30 Days | |
| To remember your language, theme, and preference settings | 1 Year |
You can disable cookies through your browser settings, though doing so may cause some site features to not work properly.
You have the following rights over your personal data on jitbaj:
You can request to know what information we hold about you.
If any of your information is incorrect, you may request a correction.
You may request that your data be deleted after your account is closed.
You can request to opt out of marketing communications at any time.
You may request a copy of the information we hold about you.
If you are unhappy with how your data is used, you can file a complaint with our support team.
To exercise these rights, email us at support@jitbaj.biz or contact the Help Center. We typically respond within 15 business days.
Jitbaj does not retain data longer than necessary. Standard retention periods are outlined below:
Upon a deletion request, data not legally required to be retained will be removed within 30 days.
Jitbaj is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we are notified that we have unknowingly collected information from a minor, we will immediately close that account and delete all associated data.
If your child has accidentally created an account on jitbaj, please notify us immediately at support@jitbaj.biz. We will take swift action.
Jitbaj may update this Privacy Policy as needed. For significant changes:
For any questions or concerns regarding privacy or data protection, please get in touch with us:
Data protection requests are typically responded to within 15 business days. Urgent cases are handled more promptly.
Why jitbaj Is Trusted to Protect Your Data
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No outside party can access your data.
Jitbaj never sells your name, number, or any personal information to third parties. This is our non-negotiable policy.
Identity verification ensures that no one can misuse your account.
An OTP is sent to your mobile on every login and major transaction. No one can access your account without your permission.
Our privacy policy is written entirely in Bengali — no complex legal language that everyday users cannot understand.
If you'd rather not receive promotional messages from jitbaj, you can opt out at any time. We respect your preferences.
Your privacy is fully protected at jitbaj. Create your account with confidence and enjoy a secure betting experience.
If You Have Questions Help Center Contact Us.